Shipping and payment
UK & World
We use UPS for shipping to the UK & other world countries
- UK: £15 - free shipping from £150
- Other countries: The shipping cost is calculated in the check-out cart.
Please keep in mind that additional import taxes, duties or VAT may apply based on your country' legislative.
- UK: 20% VAT and a UPS Import fee of £12
- Prices for all non-EU customers are shown without VAT (reduced price) to reflect the VAT or import fees that will be paid on delivery
European Union
We use three carriers for shipping:
- GLS
- PPL (DHL partner)
- DPD
Please see the table below for more information on price and shipping time:
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| Delivery time | Price | Delivery time | Price | Delivery time | Price | |
| Germany | 2 days | €6 | 2 days | €7 | 2 days | €7 |
| Austria | 1 - 2 days | €6 | 3 days | €7 | 2 - 3 days | €9.5 |
| Belgium | 3 days | €7 | 3 days | €13.5 | 2 days | €16 |
| Bulgaria | 4 days | €10.5 | 5 days | €13.5 | 3 - 5 days | €27.5 |
| Croatia | 3 days | €7 | 4 days | €13.5 | 2 - 7 days | €21.5 |
| Denmark | 2 days | €7 | 3 days | €13.5 | 3 days | €16 |
| Estonia | 3 - 4 days | €9 | 4 days | €13.5 | 3 - 4 days | €16 |
| Finland | 4 - 6 days | €14 | 5 days | €20.5 | 4 - 5 days | €27.5 |
| France | 2 - 3 days | €10.5 | 4 days | €13.5 | 3 - 4 days | €16 |
| Ireland | 4 days | €14 | 4 days | €13.5 | 4 days | €21.5 |
| Italy | 3 - 4 days | €10.5 | 3 days | €13.5 | 3 - 5 days | €16 |
| Lithuania | 3 days | €9 | 4 days | €13.5 | 3 - 4 days | €16 |
| Latvia | 3 days | €9 | 4 days | €13.5 | 3 - 4 days | €16 |
| Luxembourg | 2 days | €7 | 3 days | €13.5 | 2 days | €16 |
| Hungary | 2 days | €6 | 4 days | €7 | 2 days | €9.5 |
| Netherlands | 2 days | €7 | 3 days | €13.5 | 2 days | €16 |
| Poland | 1 - 2 days | €5.5 | 2 days | €7 | 2 days | €9.5 |
| Portugal | 4 - 7 days | €12 | 3 days | €13.5 | 3 - 4 days | €27.5 |
| Greece | 4 - 5 days | €21 | 5 days | €20.5 | 4 - 6 days | €27.5 |
| Romania | 3 days | €9 | 4 days | €13.5 | 2 - 4 days | €27.5 |
| Slovakia | 1 - 2 days | €5 | 2 days | €7 | 1 - 2 days | €7.5 |
| Slovenia | 3 days | €9 | 3 days | €13.5 | 2 - 3 days | €21.5 |
| Spain | 4 - 7 days | €12 | 3 days | €13.5 | 3 - 4 days | €27.5 |
| Sweden | 3 - 6 days | €10.5 | 3 days | €13.5 | 3 - 4 days | €27.5 |
Payment options
CASHLESS BY CREDIT/DEBIT CARD OR BANK TRANSFER
- By bank transfer: you will pay for the goods on the basis of the order and specify the order number as the variable symbol. As soon as the amount is credited to our account, we will send the shipment to the specified address as soon as possible.
- Payment by credit/debit card - online: after submitting your order, you will be redirected to a secure online interface for payment by credit card. This is the fastest payment method.
- Paypal: after submitting your order, you will be redirected to the Paypal payment gateway where you can log in to your Paypal account or pay by credit/debit card without logging in.
PAYMENT ON COLLECTION
- Cash on collection at our shop in the Czech Republic
ABOUT COMGATE PAYMENT GATEWAY
Online payments are provided by ComGate Payments, a.s. It is a licensed Payment Institution operating under the supervision of the Czech National Bank. Payments made through the payment gateway are fully secured and all information is encrypted.
Contact details for any complaints and payment enquiries:
ComGate Payments, a.s.
Gočárova třída 1754 / 48b, Hradec Králové
E-mail: platby-podpora@comgate.cz Tel: +420 228 224 267